Return & Exchange Policy
Shipping Policy
At Holla Athletics, we strive to deliver your orders quickly and reliably. Please review our shipping guidelines below:
Processing Time
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All in-stock items are processed and shipped within 2–3 business days of payment.
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Custom orders (such as team uniforms) follow their own production timeline (typically 2–3 weeks after deposit).
Shipping Methods & Rates
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Standard shipping is available within the United States.
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Rates are calculated at checkout based on weight, size, and destination.
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Expedited shipping options may be available upon request.
Delivery Time
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Standard delivery typically takes 3–7 business days after processing, depending on location.
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Tracking information will be provided once your order ships.
Shipping Restrictions
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We do not ship to P.O. Boxes or international addresses at this time unless otherwise arranged.
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Customers are responsible for providing accurate shipping information.
Damaged or Lost Packages
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If your package arrives damaged or is lost in transit, please contact us immediately at [Insert Email/Phone].
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We will work with the carrier to resolve the issue promptly.
Return & Exchange Policy
At Holla Athletics, we stand behind the quality of our products and want you to shop with confidence. If for any reason you are not completely satisfied with your purchase, we are happy to assist with a return under the following guidelines:
Return Window
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All returns and exchanges, whether purchased online or in-store, must be initiated within 10 days of the original purchase date.
Conditions for Return
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Items must be unused, unworn, and in original condition with tags still attached.
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Proof of purchase (receipt or order confirmation) is required.
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Custom, personalized, or special-order items are non-returnable and final sale.
Refunds & Exchanges
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Eligible returns will be refunded to the original form of payment once the item has been inspected.
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Exchanges may be made for items of equal or lesser value, subject to availability.
How to Return
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Online Purchases: Please contact our customer service team at [Insert Email/Phone] for a return authorization and shipping instructions. Customers are responsible for return shipping unless the item arrived damaged or incorrect.
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In-Store Purchases: Items may be returned directly to the store within 10 days of purchase with receipt.
Final Sale Items
Certain items (such as clearance merchandise, custom uniforms, and accessories) are marked Final Sale and cannot be returned or exchanged.